Customer Support Executive
- Take ownership of the customer issues and get it resolved.
- Escalate the unresolved issues to appropriate internal team.
- Provide prompt and accurate feedback to customers.
- Provide product training to the customers.
- Advance Level Completion. (BSc in Information Technology or Business Management will be added advantage)
- Minimum 1-year experience as customer support executive in an IT environment.
- Experienced in working with North American clients will be added advantage.
- Good English language speaking and writing skills.
- Ready to work on shift basis.